Borrower Setup

How to customize borrowers in the DigiFi platform.

Overview Of Borrower Setup

DigiFi's platform allows you to add borrowers and track their history with your company. Each application includes one borrower and up to three co-borrowers.

When you create your DigiFi account, we install a standard borrower profile configuration. However, you can then modify this configuration to meet your own needs, including managing the variables (i.e. data fields) saved for each borrower as well as the visual layout of information.

Borrowers can be either a "Person" or a "Company" and you can set up separate borrower profiles for each option. To configure your borrower profile structure, navigate to Configuration > Borrowers Profiles.


Borrower Profile Sections

Your borrower profile can include multiple sections to separate information in a logical way.

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For Example

If your borrower profile includes personal information and address information, you could make two sections:

  • Personal Information, with variables like "Borrower First Name", "Borrower Last Name", "Borrower Email".
  • Address Information with variables like "Borrower Street Address", "Borrower City", "Borrower Country".

To add a new section, click the "+" button located below the bottom section. Please note that sections can be added downwards but not across.

Sections can be removed by clicking the 3-dots icon (in the top-right corner of the section) and then the "Remove Section" button.


Borrower Profile Variables

You can place variables in each section of the borrower profile. Adding variables to the borrower profile updates both the user interface display (i.e. how the profile looks) and the data structure (i.e. the data that is saved). Variables can be placed in two columns across and many rows downwards.

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We recommend only storing information that should be kept up to date (e.g. contact details) on the borrower profile and putting most point-in-time information on the application (using Lender Application Views).

To add a variable:

  • Click the "Add Variable" button.
  • A pane will appear on the right side of the screen.
  • You can drag-and-drop variables onto the page.

Please note the following:

  • Variables can be placed in up to 2 columns.
  • Only variables with names 
that start with “Borrower” can be added to the borrower profile. The display will automatically hide the word "Borrower" for convenience.
  • To update a specific variable (for example, to change a currency format or phone number format), navigate to variables and update it there.

To remove a variable from the borrower profile:

  • Hover over the variable.
  • Click the 3-dots.
  • Select the "Remove Variable" option.

Managing Required Fields

On your borrower profile, you can choose which variables are required and optional when a new borrower is added. Required variables are indicated by the red asterisk beside the name of the variable.

Borrower profile variables can be made "required" by hovering over them, clicking the 3-dots and then clicking "Make Field Required". It will then receive a red asterisk to indicate the change. You can repeat the same process to remove the requirement.

Required Variable Example

Optional Variable Example


Variable Display Conditions

On your borrower profile, you can set "Display Conditions" for each variable. This allows you to hide a variable unless a condition passes (in which case the variable will be displayed).

To add a display condition to a variable:

  • Hover over the variable.
  • Click on the 3-dots and select "Add Display Condition".
  • This will let you set a condition to determine whether the variable should display using the DigiFi's formula language. The condition must return TRUE (boolean) or "true" (string) to pass and display the Variable.

You can edit or remove the display condition by clicking the 3-dots and selecting "Edit Display Condition" or "Remove Display Condition".


Duplicating Data To Applications

When new applications are created, the data from the borrower profile are duplicated onto the application. This duplication ensures that historical application data is preserved even if changes are made to the borrower profile.

Please note that the views for historical applications will be updated if you change the borrower profile setup (even though the underlying data is unchanged).