Decisioning Automation

How to automate integrations and decisions during the lending process.

Overview Of Decisioning Automation

The "Decision Engine Automation" section of a loan product lets you automatically trigger automated decisions and integrations when applications change statuses. This functionality is recommended for lenders that want to automatically run data integrations, underwriting strategies, verification logic or other decisions as applications progress through workflow statuses.

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For Example

When a new application is created you may want to automatically run a credit bureau integration and perform automated underwriting. Once your decision strategies are set up to run these processes, the workflow can be fully automated using this feature.

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How To Add Decision Automation

To add decision automation, click the Add Decision Engine Automation button. You'll be asked to provide the following information:

  • Application Status, which is the workflow status at which this will run.
  • Only run this decision strategy if a condition passes, which lets you add conditionality to the automation (in addition to the workflow status trigger). Conditions are created using DigiFi's formula language and must return TRUE (boolean) or "true" (string) to pass.
  • Strategy Name, which is the decision strategy that will run.
  • Update the application status if the decision result is Passed, which is an optional toggle that lets you select a workflow status to move the application to if the decision passes.
  • Update the application status if the decision result is Failed, which is an optional toggle that lets you select a workflow status to move the application to if the decision fails.
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How To Edit Decision Automation

To edit decision automation:

  • Click on the relevant row in the table.
  • Edit the automation in the popup window.
  • Click the "Save Changes" button.

How To Remove Decision Automation

To remove an automated decision:

  • Hover over the relevant row in the table.
  • Click on the 3-dots icon on the right side.
  • Select "Delete Automation".