June 30, 2022

Updated borrower lock mechanism

The “Lock Borrower” feature provides an option to prevent borrowers from submitting multiple applications.

How it used to work:

A flag "locked" was sent in the API request + a standard process automation which would unlock borrower in N days.

How it works now:

Instead, there are 2 new parameters responsible for locking/unlocking a borrower: "lockEndDate" and "lockReason" that need to be passed in the API request from the custom portal. Please see the updated API documentation. Standard process automation "Automatically re-open borrowers to new applications" is gone.

Locking borrower manually through the interface:

• Provide "Lock Reason" to explain why the borrower is getting locked.
• Set a lock expiration date after which borrower can apply for a loan again.

• In case the lock expiration date is not provided, the borrower will be locked "forever". This can be useful for fraudulent cases or other scenarios requiring blacklisting. Such borrowers can be unlocked manually in future.

Documents' external access permissions

The "External Access Permissions" feature together with the updated Documents API provides an ability to share documents with the Borrower/Intermediary through Standard Lending Portal (coming soon) or Custom Lending Portal (if applicable) and to control which documents related to the application they can see. Application document external access can be shared while uploading a new file to the system or by clicking "Edit Document Details" in the actions menu for the document that already exists.

More places with the ability to open link in new tab

The ability to open link in new tab was added in different parts of the system: Left Navigation, Loan Origination System, Decision Engine, Company Settings. For instance, application folder or individual document can be opened in a new tab now.