October 13, 2025

We’re introducing an improved rich text editor across multiple sections of the platform, including emails, tasks, notes, and more. Make your text stand out with bold formatting, links, highlights, and other styling options. In addition, we’ve updated the text-related portal elements, which now include Heading 1, Heading 2, and more. Finally, we’ve added new LexisNexis integrations to the Marketplace.

Release Details

Rich Text Editing & Markdown Support

A new rich text editor has been implemented, significantly improving how you create and format text across the platform. It replaces plain text inputs in task instructions, notes, document upload requests, and automatic emails.

The editor now supports:

• Heading levels H1–H4
• Bold, italic, underline, and strikethrough formatting
• Ordered and bulleted lists
• Hyperlink insertion, editing, and removal
• Undo/redo actions
• Background highlighting for emphasis
• Tooltips on all toolbar icons for quick reference
• Keyboard shortcuts for all common formatting actions (text styling, lists, headings, etc.)
• Markdown input support — type markdown directly (#, **, *, 1., -, etc.) and it will auto-convert to formatted text
• Support for pasting plain or rich text without losing formatting

Portal Text Elements Updates

The portal page configuration has been updated with new text elements and an improved rich text editor. These updates include:

• Replacing the old Header element with Heading 1.
• Replacing Sub-Header with Heading 2.
• Adding new Heading 3 and Heading 4 elements.
• Enhancing Body Text with full rich text formatting options.

The borrower portal, intermediary portal, and landing page configurations have all been updated to include these new text elements.

These improvements give users greater creative control and enhance readability and design consistency across all portal pages.

New LexisNexis Integrations

LexisNexis is a trusted provider of identity verification and risk assessment solutions that help businesses prevent fraud and ensure compliance. DigiFi now offers three new LexisNexis integrations in Marketplace:

• LexisNexis TreatMetrix Session ID: Enables device profiling and Session ID capture on the standard borrower portal.
• LexisNexis Attribute Verification: Validates borrower details (such as name, email, phone, or ID) against trusted data sources to confirm identity and reduce fraud.
• LexisNexis Session Verification: Uses a Session ID to retrieve device and risk assessment data from ThreatMetrix for borrower verification.