Application Documents

How to organize and manage application documents.

Overview Of Application Documents

DigiFi's platform includes comprehensive document management capabilities, including the ability to upload, download, view and organize documents in folders.


How To Upload A Document To An Application

To upload a document to an application:

  • Navigate to the "Documents" tab of on application.
  • Click on the "Add New" button.
  • Click on the "Upload Document" option.
  • Select your file and clicking the "Upload File" button.

How To Request Application Documents From Borrowers

DigiFi's document management functionality includes the ability to email a secure upload link to a borrower. This provides a safe and convenient way to request additional documents during the loan origination process.

To request a document:

  • Navigate to the "Documents" tab of on application.
  • Click on the "Add New" button.
  • Click on the "Upload Document" option.
  • Provide a description of the document (which the borrower will see).
  • Click on the "Send Email" button.

This process will trigger an automated email to the borrower, which includes a link to where they can upload the document. The email will include your company's branding settings.


How To View Documents

To streamline workflow and increase security, the DigiFi platform includes the ability to view documents. The following document types can be viewed: pdf, jpg, jpeg, png, svg, gif, doc, docx, xls, xlsx, ppt, pptx, csv, txt, json and xml

To view a document:

  • Navigate to the "Documents" tab of on application.
  • Click the document's row in the table.

How To Download Documents

To download a document:

  • Navigate to the "Documents" tab of on application.
  • However over the document you want to download.
  • Click the 3-dots on the right-hand side of the table.
  • Select "Download Document".

To download all of an application's documents at once:

  • Navigate to the "Documents" tab of on application.
  • Click the "Download All Documents" button.

How To Use Document Folders

Document folders are a useful way to organize application documents.

To create a new folder for an application:

  • Navigate to the "Documents" tab of on application.
  • Click the "Add New" button.
  • Click the "Create Folder" button.
  • Provide a folder name.
  • Click the "Save Changes" button.

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If your platform administrator set up standard folders, those folders will always appear on each application.

To move a document into a folder:

  • Navigate to the "Documents" tab of on application.
  • Drag and drop the document into the folder

How To Use DocuSign E-Signature

DigiFi's platform includes a standard e-sign integration. Please refer to the DocuSign Integration for details on setting it up.

Once your credentials have been added, you'll be able to trigger automated e-signature processes directly through DigiFi's user interface. To start an e-sign process:

  • Click on the DocuSign button. A pop-up will appear.
  • Select the DocuSign template you want to use. The recipient(s) and required variables will automatically appear.
  • Click the "Send for E-Sign" button.

This will trigger an email-based process directly through DocuSign, based on your configuration of that platform. Once the e-sign process is complete the signed document will be automatically imported back into DigiFi.