FAQ: Sign In

I was logged out and password reset emails are not being received. What should I do?

If you were unexpectedly logged out and password reset emails are not arriving, please try logging in using SSO as your primary access method.

Why am I being logged out of the system?

If the system logs you out unexpectedly or repeatedly, check whether another user may be accessing your account. When a new login occurs, the system will automatically terminate any existing active sessions for security reasons.